Privacy Policy

At Chances Casino Kelowna, we respect your right to privacy and are committed to protecting the personal data you entrust us with.

Data Collection

When you interact with our website or services, we may collect various types of information about you, including:

• Your name, email address, and password (if you create an account)
• Browser type and version
• Operating system and device information
• Referral URLs and marketing campaign data

We use this data to improve our services, personalize your experience, and communicate with you effectively.

Cookie Policy

Our website uses cookies to enhance functionality, remember login credentials, and track user behavior. Cookies are small text files stored on your browser or device for a limited period.

To manage cookie preferences, please refer to the settings in your web browser's privacy tools.

Data Use

We use your data primarily for:

• Account management: verifying identities, updating profiles
• Marketing and promotions: sending targeted messages about our services or partners' offers
• Website analytics: improving site usability and content relevance

In certain cases, we may share anonymized aggregated data with third-party providers to enhance website functionality.

Data Sharing

We do not disclose your personal data without explicit consent. However:

• We share anonymous, aggregate statistics for analytics purposes.
• In case of a merger or sale, customer data will be transferred as part of the transaction.

Security Measures

To safeguard your information:

• Our servers are secured with industry-standard encryption protocols (HTTPS).
• Passwords and sensitive data are stored securely using bcrypt.

Please note that no system is completely secure; we implement robust measures to minimize risks but cannot guarantee absolute security.

User Rights

As our user, you have the right to:

• Access your personal information
• Update or delete your profile at any time
• Request deletion of all associated data upon account closure

For these requests, please contact our support team via email.