Responsible gambling

At Chances Casino Kelowna, we take responsible gaming very seriously. We understand that our players' well-being is paramount, and we strive to provide a safe and enjoyable experience for all.

Setting Limits

We encourage you to set limits on your gambling activities. This can be done through various tools such as:

• Deposit Limits: Set a limit on the amount of money you can deposit into your account.
• Time-Outs: Temporarily suspend your access to our games and services for a specified period.
• Reality Checks: Receive regular reminders about your gaming activity and potential losses.

Self-Exclusion

If you feel that your gambling habits are becoming problematic, we encourage you to take advantage of our self-exclusion program. This allows you to temporarily or permanently exclude yourself from our games and services for a specified period.

Responsible Gaming Tools

We have implemented various responsible gaming tools to help you maintain control over your gaming experience:

• Session Limit: Set limits on the amount of time you spend playing.
• Loss Limits: Set limits on the amount of money you can lose within a specific timeframe.
• Balance Alerts: Receive notifications when your balance reaches a specified level.

Responsible Gaming Resources

If you or someone you know is struggling with problem gaming, we recommend reaching out to one of our responsible gaming resources:

• Problem Gambling Helpline: Confidential support for individuals experiencing difficulties related to their gaming habits.
• British Columbia Responsible and Problem Gaming Council: Information on responsible gaming practices and strategies for maintaining a healthy relationship with gaming.

At Chances Casino Kelowna, we are committed to providing a safe and enjoyable environment for all our players.